🔒 Privacy Policy

At Golden Collections, our 64-year legacy is built on trust. We are committed to protecting the privacy and security of your personal information with the same care we apply to our craftsmanship.

Last Updated: 2026

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1. Information We Collect

We may collect specific information to provide you with a seamless heritage experience:

• 📝 Personal Information: Name, email address, phone number, shipping address, and payment details (collected securely when you purchase or contact us).
• 💻 Non-Personal Information: IP address, browser type, device information, and browsing behavior to help us improve our digital atelier.

2. How We Use Your Information

We use the collected information for the following sacred purposes:

• ✅ To process and fulfill your orders, including secure shipping.
• 💬 To communicate with you regarding your jewelry customization or delivery.
• 🛡️ To protect against fraud and unauthorized transactions.
• 💌 To send you heritage stories, new arrivals, or exclusive offers (only with your consent).

3. Sharing & Disclosure

We treat your data with the highest confidentiality. We may share it only in the following necessary circumstances:

We never sell your Personal Information to third parties.

4. Data Security & Cookies

Security: We employ industry-standard security measures (SSL encryption) to protect your information. However, no method of digital transmission is 100% secure.

Cookies: We use cookies to enhance your browsing experience. You may disable cookies in your browser settings, though this may impact certain site features.

5. Your Rights

You have the right to access, update, or request deletion of your personal data. You may also opt-out of promotional communications at any time by contacting us.

Pinterest API and Pinterest-derived data

Golden Collections may use the Pinterest API to let authorized Golden Collections staff connect a Pinterest account, select boards, prepare Pins, publish owner-approved Pins, and read basic Pinterest account, board, Pin, and API response information needed for that publishing workflow.

Golden Collections is not endorsed by, certified by, affiliated with, or sponsored by Pinterest. Pinterest is a trademark of Pinterest, Inc.

We use Pinterest-derived data only to operate, audit, troubleshoot, and improve our own Pinterest publishing workflow for Golden Collections. We do not sell, rent, resell, redistribute, or share Pinterest content or Pinterest-derived data with third parties for their independent use.

If a Pinterest account is disconnected or authorization is revoked, we stop using the Pinterest API for that account. We delete or anonymize stored Pinterest access tokens and Pinterest-derived operational data that is no longer needed for security, audit, legal, troubleshooting, or recordkeeping purposes. Routine deletion is completed within 30 days of a verified request or disconnection unless a longer retention period is required by law or necessary to protect our systems, prevent abuse, resolve disputes, or maintain business records.

Public Pins already published to Pinterest remain on Pinterest unless they are deleted or edited from Pinterest or through available Pinterest tools.

Meta, Facebook, Instagram, and WhatsApp API data

Golden Collections may use Meta, Facebook, Instagram, and WhatsApp APIs to let authorized Golden Collections staff manage customer interactions from our official Facebook Pages, Instagram business accounts, WhatsApp Business account, and related Golden Collections social channels.

This may include reading incoming customer messages, comments, replies, profile names, profile IDs, message context, customer-shared attachments or screenshots, page or account information, publishing status, and API response information needed to prepare, review, send, audit, or troubleshoot Golden Collections customer support and social publishing workflows.

We use Meta, Facebook, Instagram, and WhatsApp-derived data only for Golden Collections customer support, product guidance, order assistance, availability questions, owner-approved social media publishing, internal quality review, troubleshooting, security, and recordkeeping. We do not sell, rent, resell, or share this platform-derived data with third parties for their independent marketing use.

Access to this data is limited to authorized Golden Collections staff and systems used to operate our internal Social Command Center, WhatsApp support workflows, and related customer-support tools. If a connected account is disconnected, authorization is revoked, or a verified deletion request is received, we stop using the applicable API access and delete or anonymize stored access tokens and platform-derived operational data that is no longer needed for security, audit, legal, troubleshooting, dispute resolution, or business recordkeeping purposes.

Customers may contact us at support@goldencollections.com to request access, correction, or deletion of their personal information, subject to order, legal, fraud-prevention, security, and platform requirements. Golden Collections is not endorsed by, certified by, affiliated with, or sponsored by Meta, Facebook, Instagram, Threads, or WhatsApp.

Google, Google Business Profile, and Google API data

Golden Collections may use Google APIs, including Google Business Profile APIs, for internal business operations such as managing our own business profile information, reading and responding to customer reviews, preparing or reviewing local business posts, and checking business profile performance or account status.

When an authorized Golden Collections account connects through Google OAuth, Golden Collections may access only the Google data needed for the approved business workflow. This may include Google Business Profile account and location information for Golden Collections; business profile details such as business name, address, phone number, website, categories, hours, and profile metadata; customer reviews, review ratings, review text, reviewer display information provided by Google, and business review replies; Google Business Profile local posts and related publishing or status information; and API response data needed for audit, troubleshooting, and workflow verification.

Golden Collections uses Google API data only to operate and improve Golden Collections' own business workflows, including maintaining accurate business profile information, preparing owner-approved review replies and local post drafts, sending approved review replies or approved profile updates when authorized, auditing activity, troubleshooting errors, improving internal operations, and measuring customer-support and local-search workflow performance.

Golden Collections does not sell, rent, resell, or redistribute Google user data or Google Business Profile data. Google API data is not shared with third parties for independent use. Access is limited to authorized Golden Collections staff and trusted service providers who help operate our internal systems, subject to confidentiality and security obligations.

Google OAuth tokens and related operational records are stored securely and used only for authorized Golden Collections workflows. Routine operational data is retained only as long as reasonably needed for business operations, audit, troubleshooting, legal, security, fraud-prevention, dispute-resolution, or recordkeeping purposes.

If Google authorization is revoked or disconnected, Golden Collections stops using the relevant Google APIs for that account and deletes or anonymizes stored Google OAuth tokens and related operational data when no longer needed, subject to legal, security, fraud-prevention, dispute-resolution, troubleshooting, and recordkeeping requirements.

Authorized Google account users can revoke Golden Collections' Google OAuth access from their Google Account permissions page at any time. Customers and authorized account users may contact Golden Collections at support@goldencollections.com for privacy or data-access requests.

Golden Collections' use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Contact Us

If you have any questions regarding this policy, please reach out to our team.

Email: info@goldencollections.com

Golden Collections
Plot no: 9, Sai Nidhi, Krishnapuri colony,
West Marredpally,
Secunderabad, Telangana 500026